Once upon a time, employers would respond to your application with a call or email acknowledgement. Now you just might hear nothing. This is why.
For many of us, submitting a job application and getting no response from an employer is worse than getting their application rejected outright. Was there a technical error? Did my submission accidentally get lost? Did aliens intercept it?
Confidence is so fragile during the job-search process that immediately jump to the worst conclusion.
Waiting is torturous, and experiencing radio silence while waiting is downright brutal—but unfortunately it isn’t unheard of. To help calm your nerves (at least a little), you should know that career experts say there are a few logical—if annoying—reasons an employer didn’t respond to your application.
Sometimes companies post job openings as a formality, despite already having an internal candidate in mind for the position. These employers often have company policies that require them to post job openings to the public, so in reality, there isn’t effectively a position available.
In addition, some employers don’t take down job postings after they’ve been filled. Why? A lot of times jobs gets posted and then picked up by other job boards, so employers don’t always know where their job postings are. Thus, the importance of applying as soon as you see a job you like.
Put simply, some hiring managers just don’t have the time to look at every job application they receive. This frequently occurs when an employer receives hundreds of applications for a position but only has one person reviewing them.
Job postings often state what candidates have to submit with their application. Applicants should follow these instructions to the letter.
For example, maybe the employer required you to submit a cover letter, but you didn’t, or the employer asked you to submit your resume as a PDF but you submitted it as a Word document.
Moreover, a lot of employers will use job application instructions as a test to see how closely candidates read directions. So if an application requires three writing samples and you only supply one, guess what? You’re not going to be considered for the position. You can’t say that you’re detail oriented and then fail to follow the instructions in the job posting.
Some states, such as California, Delaware, and Massachusetts, have made it illegal for companies to ask job candidates about their salary history, but that ban isn’t in place nationwide—and, unfortunately, many online systems don’t let you skip questions, which means have to put something down for your current salary.
However, if your number is leaps and bounds outside of how much money the company has allocated for the position, your application may not even reach the hiring manager’s desk. The upshot? Some employers say what the salary range is in the posting, so, if you know the job you’re interviewing for pays less than what you’re making and you’re OK with that, say so on your application.
Today, many employers use application tracking systems (ATS) to vet job applications. These software programs screen resumes by searching for certain keywords, which typically appear in the job posting.
To pass this initial test, use the job ad as a guide. If the job posting says the employer is looking for an experienced professional who is “fluent in data analytics,” use the phrase “fluent in data analytics” (assuming you in fact are!) on your resume. The ATS will pick up on the phrase and realize it matches up with the job description.
This one tends to be the bitterest pill to swallow. In many cases, you won’t hear back from an employer because you simply weren’t a good match for the position. Or there was someone who was an even better match than you were. It happens. It stinks. But it doesn’t mean you’re hopeless by any stretch.
Occasionally, the absence of a response isn’t necessarily a ‘no. Until you’ve been told by a company that it’s not interested in you, don’t give up.
So, what’s the best way to follow up? Here are a few guidelines:
If you request feedback and still don’t get a reply, don’t hound the hiring manager. Move on. As much as it pains you to see that job slip from your grasp, know that there are plenty of other awesome opportunities out there. Need some help? Join eJobXchange today. As a member, you can upload up to five versions of your resume—each tailored to the types of jobs that interest you. Recruiters search eJobXchange every day looking to fill top jobs with qualified candidates, just like you. Additionally, you can get job alerts sent directly to your inbox so you can apply as soon as something catches your eye.